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East Africa is on the eve on a communications revolution, which will be brought about by the landing of the region’s first undersea cables to the outside world in 2009. Governments and corporate users in the region need to prepare for the transition from a predominantly satellite-based communications infrastructure to a fibre cable-based communications infrastructure.
With the landing of two undersea cables in East Africa in 2009, the region will have the international broadband capacity at competitive prices to enter the world outsourcing market as a serious player. Kenya, Uganda, Tanzania and Rwanda each have developed national BPO, KPO and/or ITO strategies and are at different stages of implementing them.
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